In this role you will be responsible for complementing and supporting Key Account Executives activities for designated Regional and Local Key Accounts.
Smooth customer and service oriented performance for designated key accounts
Pro-active account management and development incl. follow-up on sales leads
Make quotations to customers for designated accounts incl. follow-up
Negotiate prices and secure best cargo mix
Produce and update ratesheets
Active communicator with international internal as well as external stakeholders
Escalation point for enquiries or complaints
Liaise cross functionally to overcome operational issues
Ensure compliance with company rules
Promoting e-commerce platform and self-service tools as applicable
REQUIRED SKILLS AND COMPETENCIES
A minimum of 3 years of professional shipping experience preferably within Inside Sales/Key Account
Distinct customer and service focus
Persuasive, target- and result oriented, competitive with strong communication and negotiating skills
Advanced MS Excel or Google Sheet skills and a strong administrative focus
Broad shipping knowledge with cross functional and commercial mind-set & knowhow
