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Job Details
Job Title: Tele-Sales Specialist
Job Reference: DO1303743IstTS
Location: Istanbul, Istanbul, Turkey
Salary:
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Looking for an exhilarating adventure in the shipping industry? Look no further than Ocean Network Express! We are seeking talented individuals who are passionate about joining our dynamic team and shaping the future of global trade.
JOB PURPOSE & PRIMARY JOB RESPONSIBILITIES
The primary responsibility of this position is to actively engage with potential clients via telephone and schedule new customer appointments. Candidates will work in a dynamic environment and contribute to the company's growth objectives. Excellent communication skills, persuasion abilities, and a goal-oriented mindset are crucial for this role.
Promoting self-service tools
Proactively encourage our ONE Care customers to make full use of the technical and self-service tools ONE offers. To do so you need to keep up to date on the latest development and implementation stages and make our valuable SME clients recognise the added value these tech enables will have for their business.
Contract Support
Responsible for contract related matters for regular/long term business. You provide ad hoc support and follow-up on/respond to Sales Leads if/when human intervention is required. As such you act as the escalation point on service
Account Plan
Take care of maintenance and monitoring of existing and about-to- expire contracts, always in line with ONE's growth/cargo/volume strategy as well as our overall commitments.
Digital adoption
Support ONE's digital transformation by utilising and promoting our e- commerce platform and our self-service tools as applicable and relevant to your tasks and responsibilities.
REQUIRED SKILLS AND COMPETENCIES
The suitable candidate should have:
- A bachelor level education
- An excellent command of the English language both verbally and in writing
- Strong sales capability is a must
- Sales experience is an advantage
- Strong communication skills, good at interpersonal relationships